Decision+™ Resolve Litigated Matters Smarter!

What is Decision+? 

It’s Lanzko’s innovative approach to litigation management that flips the script. Instead of the usual back-and-forth delays, Decision+ centers the process on proactive decision-making and open collaboration between your claims professionals and defense counsel. Think of it as putting both parties on the same team, with a clear game plan to resolve the claim.

How Does Decision+ Work?

1. Decision-Focused Workflow: We identify the critical decision points in a litigated claim (for example: accept or deny coverage, settle or proceed, etc.) and build the process around those milestones. By focusing on making each key decision deliberately and promptly, we keep the claim moving forward.
    
2. Enhanced Collaboration: Using the Decision+ framework, adjusters and attorneys work in sync. Regular, structured touchpoints and shared objectives replace sporadic communications. Everyone knows the plan and the next decision to target, leading to far fewer surprises or last-minute scrambles.
    
3. Transparent Progress Tracking: We implement simple dashboards or reports to track where each litigated file is in the Decision+ process. Bottlenecks (like awaiting info from an insured or a legal maneuver) are immediately visible and can be addressed. Stakeholders can see real-time progress, which creates accountability.
    
4. Outcome-Oriented Metrics: Decision+ measures success not just by win/lose in court, but by metrics that matter to you: time to resolution, legal spend per claim, and outcome satisfaction. These metrics guide continuous improvement of the process. We make adjustments based on data, ensuring the approach keeps delivering results.

Benefits to the Client

1. Faster resolutions: Many claims that used to drag on for years can now close in months, thanks to eliminated delays​.
    
2. Lower litigation costs: By streamlining the process, you reduce billable hours and unnecessary legal motions, directly cutting expenses.
    
3. Better outcomes: A focus on decisions means important issues are addressed head-on. Whether it results in a fair settlement or a well-prepared trial, the outcome is achieved with purpose and often with improved indemnity results (no more “letting it bleed”).
    
4. Less friction: Your team and defense counsel move from a combative stance to a collaborative one. Morale improves as everyone works toward the same goal, and even insureds see a smoother experience.
   

Why Lanzko for Decision+?

Decision+ isn’t just a tool we hand over; it’s a mindset shift we coach your team through. Lanzko’s deep claims and legal experience means we understand both sides of the aisle. We’ll train your staff and partners on Decision+, facilitate the tough conversations, and stay until this new way of working becomes second nature for your organization. The result? Litigation that no longer feels like a never-ending battle, but a controlled process with closure in sight.